Privacy Policy

Your privacy is important to us therefore all information submitted to us will be used in strict accordance with the Data Protection Act 1998.


The use of this website signifies your consent to us collecting and using personal data about you as we have specified below. Any amendments to this privacy policy will be updated on this page.

What information do we collect when you visit our site?

When visiting our website without placing an enquiry online we will gather specific information about your visit. This information will include your IP address, the type of browser and operating system you use, the websites you visited prior to coming to our site, the date and time of your visit, and the pages you visited whilst on the site.

What is done with this information?

We will only use this information to improve the performance of our site, to help us understand how visitors use our site, and how visitors are finding our site on the internet.

What information do we collect when you place an enquiry on the site or by telephone?

If you place an enquiry through the site or by telephone we will ask for a contact name, contact telephone number, company or organisation name. This is the minimum information we need to be able to quote on a product and be able to communicate with a potential client.

If an order is placed we will ask for additional standard information required for business to transact between each other, such as a postal address, website address, logo and contact details of the personal responsible for making payment.

What is done with this information?

This information will not be passed on to anybody outside of our company except third parties such as suppliers who are critical to us fulfilling your order.

We may use this information to send you special offers of our products and services. Please advise us by email at if you do not wish to receive these offers.

What are cookies?

Cookies are small text files stored on your computer containing small amounts of information each time you visit a site. Cookies are useful in improving a websites performance, they are not harmful and cannot extract personal information or introduce viruses. We give you the option to disable cookies from our site each time you visit.

How to reject / delete / accept cookies

Each time you visit an opt out will appear at the bottom of the browser giving you an option to accept or reject the use of cookies.

You can easily delete previous cookies on your browser options or settings. Please ask your IT administrator.


Live Chat

Cookies enable our chat communication popup with our customer services department. Information about the types of cookies used by Click4Assistance can be found here -


If you have any questions or queries about our privacy policy please do not hesitate to us on